Common Questions

What forms do I need to fill out prior to my first appointment?

What should I bring with me to my first appointment?

    • Prescription from referring physician
    • Insurance cards
    • Identification
    • Referral (if required) from primary care physcian
    • List of medications including dosages
    • Signed forms (from our forms page) unless you have submitted your forms online. 
    • Payment Method. Copays/coinsurance/deductibles are due at time of service. 

Who uses Hand Therapy or Occupational Therapy? 

Our Occupational Therapists assist individuals who are in need of increasing flexibility, decreasing pain or building strength. Additionally, we help patients who have undergone surgeries and who are in need of therapy to regain optimal physical functionality.

What is Hand Therapy? 
Hand Therapy is the art and science of rehabilitation of the upper limb, which includes the hand, wrist, elbow and shoulder girdle. It is a merging of occupational therapy and physical therapy theory and practice.

Why is it important for me to see a Certified Hand Therapist (CHT)? 
The treatment of the upper extremity is a highly specialized skill. The CHT credential ensures that the therapist has attained the highest level of competency in the care of the upper extremity. The CHT has up-to-date knowledge and expertise in surgical techniques. This is critical in post injury and surgery care, allowing the therapist to protect the delicate structures while helping you restore your motion and function.

What is a Certified Hand Therapist (CHT)?
CHT is a separate credenitial that an experienced therapist can attain through advanced study and training. They have dedicated their careers to this specialization.
CHT's are therapists who have a minimum of 3 years experience and 4,000 hours in the direct care of patients with upper extremity injuries.
CHT's have passed a comprehensive examination of in-depth anatomy and physiology, theory and advanced clinical skills in treatment of the shoulder, elbow, wrist and hand.  All of our Occupational Therapists are either CHT's or working towards their credentials.  For more information on the CHT credential, visit the certifying organizations website at

What should I wear? 
Comfortable, nonrestrictive clothing that allows us to evaluate your area of injury.  

How long does each visit take? 
Normally, appointments are approx 60 minutes. The initial visit and custom splinting visits may take longer so plan on approx 1.5 hours for the first visit. If you need to leave by a particular time please let your therapist know. 

How long will I need therapy? 
You will need to attend your therapy sessions until you, your physician and your therapist decide that you have reached your desired level of function or that further therapy would not be beneficial.

Will my insurance pay for therapy? 
Generally, most insurance companies pay for occupational therapy. As a courtesy to you we will contact your insurance company to check on your insurance benefits before you start therapy.  Some insurance companies may require a referral from your primary care physician or a prescription from your treating physician. As a service to you, our office will call your insurance to check on your occupational therapy and/or durable medical equipment (splinting/orthosis) coverage.  We participate with most insurances including, but not limited to the list below. Notify us if you don't see your insurance on this list. 

    • Auto 
    • Aetna 
    • Blue Choice 
    • Blue Cross/Blue Shield 
    • Bravo Health 
    • Cigna 
    • Coventry 
    • Johns Hopkins Health Plan/EHP 
    • Lifebridge 
    • Medicare 
    • Medicaid (including MPC, UHC, MA, Wellpoint, Priority Partners) 
    • NCAS 
    • Tricare 
    • United Health Care 
    • Workmans Compensation 
    • Self Pay 

Can I pay online? 

How to schedule an appointment? Request an occupational or hand therapy appointment online here .  

What is the best way to be in contact with the office?  Please contact us  by email for quickest response. Phone: 410-415-5260 Fax: 410-415-5261

Do I need a physician's referral for therapy? 
Most insurance companies will require a physician's referral for occupational therapy, which you need to bring to your first appointment.

Do I need to wear a mask?
As of 4/2023 we are mask optional facility. 


Office hours vary in each location